At your service
The Customer Service desk is located on the 2nd floor, near the escalators and elevator. It offers a wide array of services:
- General Information / Lost and found
- Directory, Location of stores and services, Store phone numbers
- Loan of strollers, wheelchairs and walkers (ID card is required)
- Emergency Intercom service (lost children, assistance to the elderly, etc.)
- Auto Aid (free battery boosting and unlocking of doors)
- Comfort Zones, with comfortable seating, televisions, and plenty of reading material
- Gift card sales
- CapitalTickets Sales
- Tourist Information
- Used batteries collection
- Fax and photocopy service
Wish to make a comment or a suggestion? Forms are available at the Customer Service desk. Rest assured that we will duly follow-up on them.
Gift cards
Les Galeries de Hull's gift card is accepted by 70 stores and services, including our 2 adjacent restaurants, Bâton Rouge and East Side Mario's. For a complete list of our stores and services, please click here).
Quick and efficient to buy, Les Galeries de Hull's gift card is available in the denomination of your choice, either upstairs at the Customer Service Desk or downstairs in the Administration office.
Les Galeries de Hull is also pleased to offer a corporate purchasing program.
To check the balance of your Galeries de Hull gift card, click here!
WELCOME TO FAMILIES
The Galeries of Hull are happy to welcome families and can offer a comfortable, safe and responsive environnement to their needs. Indeed, several developments have been designed for them:
- A nursing room and family washrooms are available to families, located off of the food court, in the same corridor as the other washrooms.
- Changing tables in public washrooms
- Free strollers at the Customer Service desk
- Family and handicapped parking spots have been designated near all of the main mall entrances
- WIFI
WIRELESS INTERNET
And if you don't have a computer with you, then visit the lounge-style WiFi Zone (near the Second Cup), where you’ll find a computer that the centre has provided for public use.
TOURISM AND ENTERTAINMENT
Capital Tickets Events
It is now possible to purchase and pick-up CapitalTickets at the Customer Service Desk. CapitalTickets manages ticket sales for a wide variety of shows, including Ottawa SenatorsMD hockey games, Bluesfest, Les Grands Feux du Casino du Lac Leamy, Scotia BankMCPlace concerts, and more! We are the only CapitalTickets outlet in the Outaouais region... spread the word so that everyone can benefit!